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We're here to help! Whether you have questions about our platform, need technical support, or want to learn more about our coaching services, our team is ready to assist you.
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Need Immediate Help?
Our support team is available during business hours (9 AM - 6 PM EST) for live chat assistance.
Frequently Asked Questions
How do I get started with iTradeCoach?
Simply sign up for an account, choose your subscription plan, and you can immediately access our learning materials and book coaching sessions.
What experience level do I need?
Our platform caters to all experience levels, from complete beginners to advanced traders looking to refine their strategies.
How does the coaching work?
You can book one-on-one sessions with our certified coaches through the platform. Sessions are conducted via video call and can be scheduled based on your availability.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time through your account settings. You'll retain access until the end of your billing period.
Do you offer refunds?
We offer a 30-day money-back guarantee for new subscribers. Individual coaching sessions can be cancelled up to 24 hours in advance.
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