Privacy Policy

Last updated: March 15, 2024

Our Privacy Principles

Data Protection

We use industry-standard security measures to protect your personal information.

Transparency

We are clear about what data we collect and how we use it.

User Control

You have control over your personal data and privacy settings.

Privacy Overview

At iTradeCoach, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading education platform.

This policy applies to all users of our website, mobile application, and related services. By using iTradeCoach, you consent to the data practices described in this policy.

Quick Summary: We collect information to provide and improve our educational services. We don't sell your personal data to third parties and use industry-standard security measures to protect your information.

Information We Collect

Information You Provide

  • Account Information: Name, email address, password, profile information
  • Payment Information: Billing address, payment method details (processed securely by our payment partners)
  • Profile Data: Trading experience, learning goals, preferences
  • Communications: Messages with coaches, support tickets, feedback
  • Content: Posts in forums, comments, uploaded materials

Information We Collect Automatically

  • Usage Data: Pages visited, features used, time spent on platform
  • Device Information: IP address, browser type, operating system
  • Cookies and Tracking: Session data, preferences, analytics information
  • Location Data: General location based on IP address (not precise location)

Information from Third Parties

  • Social Media: If you connect social media accounts
  • Payment Processors: Transaction and payment verification data
  • Analytics Providers: Aggregated usage and performance data

Information Sharing

We do not sell your personal information to third parties.

With Your Consent

We may share information when you explicitly consent, such as when connecting with coaches or participating in community features.

Service Providers

We work with trusted third-party companies to help us operate our platform:

Payment Processors

RevenueCat for secure payment processing

Cloud Services

For now, Supabase and Netlify

Communication

Email service providers for notifications

Analytics

Google Analytics, Mixpanel for platform insights

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access

Request a copy of the personal information we hold about you.

Correction

Request correction of inaccurate or incomplete information.

Deletion

Request deletion of your personal information (subject to legal requirements).

Portability

Request a copy of your data in a portable format.

Objection

Object to certain types of processing of your information.